Nicola joined Natilik in 2018, with a plethora of experience from having worked with Manage Service Providers for almost 10 years. In 2020, Nicola was promoted in recognition for her exceptional service delivery skills to Client Success Director, in the London Enterprise team. Nicola proudly leverages skills she learned during her MPhil from the University of Sussex, enabling her to excel at building relationships, both virtually and in person, and loves working together with clients to enable their business outcomes.