In 2021, Erin began her career at Natilik as a Sales Operations Controller. She transitioned to Natilik from an insurance company where she spent seven years, five of which in a leadership role. In 2023, she moved to a Senior position and took on the role of a player/coach in the Operations team. In 2025, she was promoted to Sales Support and Operations Director, merging both the Sales Support and Operations teams, to best guide them in best practice and ways of working