Since leaving education, Rebecca has spent her career working in the technology sector and has over 10 years’ experience in this industry. In 2022, Rebecca joined Natilik as a Renewals Manager, and thanks to her exceptional performance in delivering renewals for key clients, she now leads the UK team as Recurring Revenue Operations Director. In this role Rebecca helps to shape the future of our company by ensuring the ongoing success of our renewals function. With a wealth of renewals and contract management experience, both at Natilik and in her previous roles, she provides mentorship to her team and continues to safeguard and enhance Natilik’s recurring revenue streams.

After graduating with a BSc (Hons) in Computer Network & Design, Gabriela began her professional journey as a Cisco Collaboration Engineer, delving into the world of technology.

This experience then allowed her to seamlessly adapt her skills to become an IT Service Delivery Manager. Now, as a Tech Support Director, she leads a dynamic team of NOC engineers, guiding them towards success.

Beyond her IT passion, she delves into the fascinating world of psychology, where she is actively pursuing a Master’s degree.

Gavin has been with Natilik for nearly ten years and is now Professional Services Director for the Collaboration and Customer Engagement team. Prior to this, Gavin was a Programme Manager within the Transition and Project Delivery Teams. Gavin has led Programme and Project Teams in the delivery of solutions across multiple technology areas, but specialising in more recent years in Contact Centre and Collaboration, which has resulted in successful implementations for clients such as Vocalink, Skanska, Greenergy, Coventry Building Society and The AA. A great highlight was transitioning The AA across to Natilik’s Contact Centre as a Service and the Natilik Platform.

Before Natilik, Gavin had 14 years’ experience in IT across Service Management, Business Analysis and Project Management, where he largely learnt his trade at Anheuser Busch and Logica.

Paul has been at Natilik for over 8 years, working with, and delivering to, a vast array of Natilik’s strategic clients. Paul’s focus is now on Natilik’s managed services business as a whole, and ultimately achieving a world class experience for Natilik’s clients. A graduate of St Mary’s University College with a BSc (Hons), Paul studied a combination of Business Management and Sports Science.

Katie began her journey with Natilik in 2015, initially as a Project Manager. Her exceptional performance in delivering outstanding projects for key clients, including Capital One, paved the way for her to lead the team for National Enterprise. She has recently moved to the role of UK Professional Services Director.

Since leaving education she has spent her career working in the communications sector and has over 15 years’ experience in this industry. With plenty of hands-on experience both at Natilik and in her previous roles she provides mentorship to her team and continues to engage on projects as key stakeholder to ensure their success.

Katie holds a Prince2 Practitioner and MSP Foundation accreditation.