James Hinton

Posted on: March 4th, 2021 by admin

James has been working with clients in the technology sector for over 15 years. During this time, he’s designed and delivered many complex solutions across a broad range of industries & verticals. James’ primary focus has been to demystify technology so that clients can achieve meaningful outcomes.

James joined Natilik in 2016 in a senior role within Natilik’s Collaboration business, and in 2020 was promoted to Managing Architect, leading the design team within Natilik’s Commercial Business. Three years later, his expertise led him to the role of Collaboration Solutions Director.

James holds a BSc from the University of Bristol and has held design and deployment roles across a number of channel and service provider partners.

Lisa Milnes

Posted on: March 4th, 2021 by admin

Lisa has worked in the technology sector for almost 15 years with significant international business experience. Prior to joining Natilik, Lisa’s work in the luxury retail sector took her to work in the Middle East & Asia before her passion for excellent customer service & client satisfaction moved her into the technology industry alongside a move to Singapore where she lived & worked for 11 years.

After a permanent move back to the UK in 2017, Lisa joined Natilik in the Service Delivery team and was quickly promoted to join our leadership team as Commercial Client Success Director. Lisa has now moved to the role of Client Services Director, running our combined efforts across Client Success Management, Service Design, Service Delivery and Service Transition.

Arjun Savani

Posted on: March 4th, 2021 by admin

Arjun has held multiple roles across the technology industry over the past seven years, with a focus on project/programme management, with him currently leading the Projects team as Project Management Director.

Prior to joining Natilik, Arjun was managing programmes across public sector clients including global, multi-architecture deployments. Arjun holds a B.A (Hons) degree in Business Administration with Spanish from the University of Kent, which included a year spent exploring South America.

Alkesh Macween

Posted on: March 4th, 2021 by admin

Alkesh has over 15 years of experience in information technology. He originally joined Natilik as a network operations centre team leader in 2016 and was focussed on driving the engineering skillset in Networking and Security. Since 2018, Alkesh has been working as a managed services director, focussed on leading a team of engineers who deliver value to our client base whilst also ensuring innovation and development of our support capabilities across all technology areas. Alkesh holds a BSc (Hons) in Computing and Management from Loughborough University, and has previously worked in a variety of IT related roles in multiple industry sectors, including, legal, finance, professional services, and media.

Akil Zaman

Posted on: March 4th, 2021 by admin

Since graduating from De Montfort University, obtaining a BA (Hons) in Accounting and Finance, Akil has amassed over 15 years of experience in the Technology industry working in various finance roles. Akil has been with Natilik for over 8 years and is currently our UK and US Finance Director, responsible for £37m of P&L Revenue and leading Finance and Sales Operations teams.

 

Matt Tomlinson

Posted on: March 4th, 2021 by admin

Matt has been with Natilik over 25 years and currently leads all of the Sales, Marketing and Sales Support teams as Chief Revenue Officer. Prior to this, Matt was the Managing Director of National Enterprise where he led teams that won some of Natilik’s key clients including The AA, Aviva, Capital One, Dyson, JD Sports, Talk Talk, and HomeServe.

Prior to joining Natilik, Matt graduated with a 2:1 in Accounting and Finance, including time at business school in Sweden, where he was in the Territorial Army equivalent of University for four years.

Jonathan Charlton

Posted on: March 4th, 2021 by admin

With over 20 years in the IT industry, Jonathan has a broad range of experience across multiple technical disciplines.

During his time at Natilik, Jonathan initially held the role of a Contact Centre Solutions Architect. His expertise and contributions propelled him into the leadership role of heading the National Enterprise Solution Design Team, ensuring that Natilik’s team of talented Solution Architects guide our clients through the complex world of IT. He is now our Customer Engagement Solutions Director, where he remains committed to fostering innovation and defining Natilik’s strategy and proposition to address the customer experience challenges faced by organisations in the digital era.

Before Natilik, Jonathan led client innovation programmes across a number of large UK based organisations, and has built and led software development teams responsible for some of the software that exists in Cisco solutions today.

Chris Gascoyne

Posted on: March 4th, 2021 by admin

Chris has been with Natilik for 20+ years and now as Operations Director for our Managed Services business he has responsibility for our largest outsource manage service clients. Chris began his career at Natilik as a Support Engineer having graduated with an Engineering degree from University of London. Prior to his current role, Chris was Practice Director for our Contact Centre business and has also led our Design team as CTO for a number of years.

Katie Berridge

Posted on: March 4th, 2021 by admin

Katie began her journey with Natilik in 2015, initially as a Project Manager. Her exceptional performance in delivering outstanding projects for key clients, including Capital One, paved the way for her to lead the team for National Enterprise. She has recently moved to the role of UK Professional Services Director.

Since leaving education she has spent her career working in the communications sector and has over 15 years’ experience in this industry. With plenty of hands-on experience both at Natilik and in her previous roles she provides mentorship to her team and continues to engage on projects as key stakeholder to ensure their success.

Katie holds a Prince2 Practitioner and MSP Foundation accreditation.

Ian Catley

Posted on: March 4th, 2021 by admin

Ian has been with Natilik since 1999 and worked in a variety of roles including Project / Programme Manager and Professional Services Director.

Responsible for delivering day to day service excellence to our clients across Natilik’s entire technology portfolio, including our hosted and cloud offerings. Ian works directly with the wider global support organisation, the support engineers aligned to the National team and the Service Delivery team, to manage and develop the support operation to assist Natilik’s clients with the business as usual operation of their solutions.

Prior to joining Natilik Ian worked for Michelin Tyres on their graduate programme including roles in Customer Services, Management Information and Trunk Road Staff. Ian attended Loughborough University and holds a degree in Civil Engineering.