Liam Duncalf

Posted on: December 21st, 2022 by Natilik-Clare

Liam joined the Natilik team in October 2022. In addition to his responsibility as Chief Financial Officer, he supports the sales team on large commercial transactions, including legal support and structuring. He also oversees business unit level financial reporting and financial planning.

Liam is qualified as both an accountant and corporate treasurer. He spent twelve years at Daisy Group in a number of senior finance roles, including Director of Group Finance and Chief Financial Officer for the IT Partner Services business. Prior to that, he held senior finance positions within the National Nuclear Laboratory and also DSGi.

Gavin Sterry

Posted on: May 7th, 2021 by admin

Gavin has been with Natilik for nearly ten years and is now Professional Services Director for the Collaboration, Customer Engagement team and Networking Teams. Prior to this, Gavin was a Programme Manager within the Transition and Project Delivery Teams. Gavin has led Programme and Project Teams in the delivery of solutions across multiple technology areas, but specialising in more recent years in Contact Centre and Collaboration, which has resulted in successful implementations for clients such as Vocalink, Skanska, Greenergy, Coventry Building Society and The AA. A great highlight was transitioning The AA across to Natilik’s Contact Centre as a Service and the Natilik Platform.

Before Natilik, Gavin had 14 years’ experience in IT across Service Management, Business Analysis and Project Management, where he largely learnt his trade at Anheuser Busch and Logica.

Mike Dornan

Posted on: March 4th, 2021 by admin

Mike has worked in the technology sector for over 25 years and has been the Chief Operating Officer at Natilik since 2010.
He is a member of the board and has led the technical and services teams through sustained profitable growth and portfolio diversification. Mike is focused on developing further in-house Natilik solutions adding intellectual property to the company’s offers.
Prior to joining the Natilik, Mike graduated with a BA (Hons) Business Studies and worked at IBM Global Services and Cable and Wireless.

Ian Anderson

Posted on: March 4th, 2021 by admin

Ian has 30+ years of IT industry experience working across many sectors such as banking, law and service providers. Since 2015 Ian has been a part of the Natilik team, initially building the Network, Security, and Datacentre technology practices before taking responsibility for London Enterprises’ operational services. Most recently Ian has moved into the Group Technology Director role focussed upon developing our group wide technology strategy, fostering our amazing technical communities and building and maintaining fantastic vendor and partner relationships.

Paul Brady

Posted on: March 4th, 2021 by admin

Paul has been at Natilik for over 8 years, working with, and delivering to, a vast array of Natilik’s strategic clients. Paul’s focus is now on Natilik’s managed services business as a whole, and ultimately achieving a world class experience for Natilik’s clients. A graduate of St Mary’s University College with a BSc (Hons), Paul studied a combination of Business Management and Sports Science.

Kimberly Moss

Posted on: March 4th, 2021 by admin

Kimberly is a Chartered Marketer and has over 15 years of experience in marketing and sales. Prior to joining Natilik as the Chief Marketing Officer in 2019, Kimberly worked in a variety of sectors, including technology, retail, manufacturing and professional services.
Kimberly holds an MBA from Durham University and is a Fellow of the Chartered Institute of Marketing. She has mentored on Industry organisations, such as the CIM and the University of Cambridge, and is actively involved in in-house mentorships and coaching programmes.

Kelly White

Posted on: March 4th, 2021 by admin

Kelly has worked in the technology industry for 20+ years and has been Natilik’s Chief People Officer since 2016. Prior to Kelly’s people role, she spent 18 years in client-facing service delivery roles. Kelly’s passion for service excellence was easily transferred to a people role, where creating an amazing place to work is Kelly’s number one focus. Natilik has since held a top position in the Great Places To Work awards, with our most prestigious awards in 2019 and 2021 being the number one Best Place to Work in tech.

Alastair Rudman

Posted on: March 4th, 2021 by admin

Alastair graduated with a first-class BA (Hons) in Technology Management from Oxford Brookes and has worked in the technology industry for the majority of his career.

Since the management buy-out in 2010, Alastair has led sales and client business teams before becoming the Managing Director of Natilik’s Mid-Market business in 2018, growing in this market by over 100%.

He became Natilik’s UK CEO in 2023, and Group CEO in 2025.

James Hinton

Posted on: March 4th, 2021 by admin

James has been working with clients in the technology sector for over 15 years. During this time, he’s designed and delivered many complex solutions across a broad range of industries & verticals. James’ primary focus has been to demystify technology so that clients can achieve meaningful outcomes.

James joined Natilik in 2016 in a senior role within Natilik’s Collaboration business, and in 2020 was promoted to Managing Architect, leading the design team within Natilik’s Commercial Business. Three years later, his expertise led him to the role of Collaboration Solutions Director.

James holds a BSc from the University of Bristol and has held design and deployment roles across a number of channel and service provider partners.

Lisa Milnes

Posted on: March 4th, 2021 by admin

Lisa has worked in the technology sector for almost 15 years with significant international business experience. Prior to joining Natilik, Lisa’s work in the luxury retail sector took her to work in the Middle East & Asia before her passion for excellent customer service & client satisfaction moved her into the technology industry alongside a move to Singapore where she lived & worked for 11 years.

After a permanent move back to the UK in 2017, Lisa joined Natilik in the Service Delivery team and was quickly promoted to join our leadership team as Commercial Client Success Director. Lisa has now moved to the role of Client Services Director, running our combined efforts across Client Success Management, Service Design, Service Delivery and Service Transition.