Lisa Milnes

Posted on: March 4th, 2021 by admin

Lisa has worked in the technology sector for over 15 years and brings significant international business experience. Prior to joining Natilik, Lisa’s career in the luxury retail sector took her to the Middle East and Asia, before her passion for delivering exceptional customer experiences led her into the technology industry during a move to Singapore, where she lived and worked for 12 years.

After relocating permanently to the UK in 2017, Lisa joined Natilik as part of the Service Delivery team and was quickly promoted into the leadership team. Now serving as Client Services Director, Lisa leads the combined Client Services function, bringing together Service Delivery Management and Client Success. She is passionate about building high-performing teams that drive value and deliver excellence across every client touchpoint.

Arjun Savani

Posted on: March 4th, 2021 by admin

Arjun has held multiple roles across the technology industry over the past seven years, with a focus on project/programme management, with him currently leading the Projects team as Project Management Director.

Prior to joining Natilik, Arjun was managing programmes across public sector clients including global, multi-architecture deployments. Arjun holds a B.A (Hons) degree in Business Administration with Spanish from the University of Kent, which included a year spent exploring South America.

Akil Zaman

Posted on: March 4th, 2021 by admin

Since graduating from De Montfort University, obtaining a BA (Hons) in Accounting and Finance, Akil has amassed over 20 years of experience in the Technology industry working in various senior finance roles. Akil has been with Natilik for over 10 years and is currently our UK and US Finance Director, responsible for £100m+ of P&L Revenue and leading Finance and Cash Management teams.

Matt Tomlinson

Posted on: March 4th, 2021 by admin

Matt has been with Natilik over 25 years and currently leads all of the Sales, Marketing and Sales Support teams as Chief Revenue Officer. Prior to this, Matt was the Managing Director of National Enterprise where he led teams that won some of Natilik’s key clients.

Prior to joining Natilik, Matt graduated with a 2:1 in Accounting and Finance, including time at business school in Sweden.

Jonathan Charlton

Posted on: March 4th, 2021 by admin

With over 20 years in the IT industry, Jonathan has a broad range of experience across multiple technical disciplines.

During his time at Natilik, Jonathan initially held the role of a Contact Centre Solutions Architect. His expertise and contributions propelled him into the leadership role of heading the National Enterprise Solution Design Team, ensuring that Natilik’s team of talented Solution Architects guide our clients through the complex world of IT. He is now our Customer Engagement Solutions Director, where he remains committed to fostering innovation and defining Natilik’s strategy and proposition to address the customer experience challenges faced by organisations in the digital era.

Before Natilik, Jonathan led client innovation programmes across a number of large UK based organisations, and has built and led software development teams responsible for some of the software that exists in Cisco solutions today.

Chris Gascoyne

Posted on: March 4th, 2021 by admin

Chris has been with Natilik for 20+ years and now as Operations Director for our Managed Services business he has responsibility for our largest outsource manage service clients. Chris began his career at Natilik as a Support Engineer having graduated with an Engineering degree from University of London. Prior to his current role, Chris was Practice Director for our Contact Centre business and has also led our Design team as CTO for a number of years.

Katie Berridge

Posted on: March 4th, 2021 by admin

Katie joined Natilik in 2015 as a Project Manager and established herself through the successful delivery of business transformation projects for key clients. She went on to lead the Project Team for National Enterprise, and she now serves as Operations Director, heading up our Project Services function.

With over 20 years of experience in the communications sector, Katie has built her entire career in this industry. She brings a wealth of hands-on expertise from both her time at the company and previous roles, offering valuable mentorship to her team. As a key stakeholder, she remains actively involved in projects to help ensure their success and to deliver exceptional service to our clients.

Katie holds PRINCE2 Practitioner and MSP Foundation certifications.

Mark Dibella

Posted on: March 4th, 2021 by admin

Mark has over 25 years of experience in the technology sector and has been the Chief Information Officer at Natilik since 2015. Mark has led the IT function through a period of sustained growth, with a strong emphasis on systematisation and security, including achieving ISO 27001 certification.

Mark is responsible for Natilik’s global IT systems and security, focusing on delivering world-class IT services that enable business growth and innovation. Mark has a background in communication engineering and prior to Natilik worked at Swiss Engineering company ASEA Brown Boveri (ABB).

John Booth CVO

Posted on: March 4th, 2021 by admin

John is an entrepreneur and philanthropist who holds a number of non-executive directorships in investment management, telecoms and e-commerce. John is also Chairman of The National Gallery and the Royal Drawing School, a trustee of Chatsworth House, the Arts Foundation and Vice President of The King’s Trust.

Mike Danson

Posted on: February 1st, 2021 by admin

Mike has worked in the technology industry for 29 years. He started the business in the role of Managing Director in 2006 when it was part of a larger group of companies. He then led a management buy-out in 2010 and has since led the organisation through an unbroken period of year-on-year organic growth, expanding the business internationally, creating a new brand and diversifying its portfolio of services and solutions. The company has grown to become an award winning, globally recognised brand in its sector, employing over 250 people, with revenue exceeding £100m, with market leading client and people NPS scores.

During an 18 month transition period from Oct 2023 to Mar 2025, Mike handed over the CEO role to Alastair Rudman and stepped into an Executive Chair role. He now spends his time supporting Alastair, the senior team, and wider leadership group, working ‘on’ the business rather than ‘in’ the business, helping Natilik to continue to thrive.